Privacy Policy

1. About Mana Integrated Wellness

Mana Integrated Wellness provides online wellness coaching and educational services designed to support clients in areas such as:

​

• Stress management

• Mindfulness training

• Wellness education

• Lifestyle and wellness goal setting

• Healthy habit development

• Accountability and personal wellness planning

• General wellness education and behavior-support strategies

​

Our services are intended to support general wellness and personal development. Mana Integrated Wellness does not provide medical diagnosis, medical treatment, psychotherapy, counseling, or emergency mental health services through its wellness coaching services.

Information provided to us for wellness coaching purposes should not be considered a substitute for care from a licensed physician, mental health professional, or other qualified healthcare provider.

​

2. Information We May Collect

Depending on how you interact with Mana Integrated Wellness, we may collect the following types of information.

​

Personal Information

When you contact us, complete a form, schedule a service, or become a client, we may collect information such as:

​

• First and last name

• Email address

• Telephone number

• City, state, or general location

• Preferred method of communication

• Appointment and scheduling information

• Information you voluntarily provide through our contact forms

• Information necessary to process payments

• Information related to your client account or service history

​

Wellness and Assessment Information

If you voluntarily participate in a wellness assessment, intake form, questionnaire, or coaching session, you may choose to provide information such as:

​

• Wellness goals

• Lifestyle habits

• Stress-management concerns

• General information about sleep, physical activity, nutrition, or daily routines

• Personal wellness preferences

• Information about challenges affecting your ability to maintain wellness goals

• Responses to wellness questionnaires or assessments

• Progress toward personal goals

• Other information you voluntarily provide for the purpose of receiving wellness coaching

​

You should only provide information that is reasonably necessary for your wellness coaching services.

Please do not submit highly sensitive medical information, medical records, diagnoses, prescription information, or other confidential healthcare information through general website contact forms unless we specifically instruct you to do so through an appropriate platform.

​

3. Information Collected Through Our Website

When you visit our website, certain information may be collected automatically by our website hosting, analytics, security, or other technology providers.

​

This information may include:

​

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website

• General website usage information

• Cookies and similar technologies

• Technical information necessary to maintain website security and functionality

​

This information is generally used to understand how visitors use our website, improve website performance, maintain security, and provide a better user experience.

​

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites recognize your browser and remember certain information.

We may use cookies for purposes including:

​

• Website functionality

• Security

• Website performance

• Remembering preferences

• Understanding website traffic and usage

• Improving our website and services

​

Some cookies may be provided by third-party service providers used by our website.

You may adjust your browser settings to refuse or restrict cookies. However, certain website features may not function properly if cookies are disabled.

​

5. How We Use Your Information

Mana Integrated Wellness may use information we collect for purposes including:

​

• Responding to your questions and inquiries

• Scheduling consultations, assessments, and coaching sessions

• Providing wellness coaching services

• Creating and managing your wellness goals and coaching plans

• Communicating with you regarding your services

• Sending appointment reminders

• Processing payments and transactions

• Providing requested information or resources

• Improving our website and services

• Understanding general website usage and performance

• Maintaining the security of our website and systems

• Preventing fraud, misuse, or unauthorized activity

• Maintaining appropriate business and financial records

• Complying with applicable legal obligations

• Responding to lawful requests from governmental or regulatory authorities

• Protecting the rights, safety, and property of Mana Integrated Wellness, our clients, and others

• Performing other purposes that you authorize or that are reasonably necessary to provide our services

​

We will not use information you provide during wellness coaching to make medical diagnoses or provide medical treatment.

​

6. Wellness Assessments and Questionnaires

Mana Integrated Wellness may use wellness assessments, questionnaires, or intake forms to better understand your goals, preferences, and areas where you would like support.

Assessment results are intended to assist with wellness coaching and educational planning. They are not medical or psychological diagnoses and should not be interpreted as such.

Information from an assessment may be reviewed by the wellness coach providing your services and may be incorporated into your coaching discussions or wellness goals.

You are not required to disclose information that you are uncomfortable providing, although choosing not to provide certain information may limit our ability to tailor services to your stated goals.

​

7. Online Coaching and Communications

Mana Integrated Wellness may provide services through online communication platforms, including video conferencing, telephone, email, text messaging, or other communication methods.

When you communicate with us electronically, information contained in those communications may be retained as reasonably necessary for providing services, maintaining business records, resolving questions, or complying with applicable obligations.

Electronic communication may carry privacy and security risks. Although we take reasonable measures to protect information, no electronic communication system can be guaranteed to be completely secure.

For your protection, please avoid sending highly sensitive medical or personal information through ordinary email, text messages, social media messages, or website contact forms unless we specifically instruct you to do so.

​

8. Payment Information

If you purchase services from Mana Integrated Wellness, payments may be processed through a third-party payment processor.

We do not intentionally store your complete credit card or debit card number on our own systems.

 

Payment information may be collected and processed directly by the payment processor. The payment processor's own privacy policy and terms may apply to information you provide to that service.

​

We may retain limited transaction information, such as:

​

• Client name

• Amount paid

• Date of payment

• Service purchased

• Transaction status

• Refund information

​

This information may be retained for accounting, business, tax, and legal purposes.

​

9. When We May Share Your Information

Mana Integrated Wellness does not sell your personal information.

We may share information when reasonably necessary to operate our business or provide requested services, including with:

​

Service Providers

We may use third-party companies or individuals to help us operate our business, such as providers of:

​

• Website hosting

• Scheduling and appointment management

• Online forms and assessments

• Payment processing

• Email communication

• Text messaging

• Video conferencing

• Cloud storage

• Website analytics

• Security and fraud prevention

• Business administration

​

These service providers may have access to information only as reasonably necessary to perform services on our behalf and may be subject to contractual or legal obligations regarding the handling of information.

​

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

​

• Comply with applicable law

• Respond to a valid subpoena, court order, or governmental request

• Protect our legal rights

• Enforce our agreements or policies

• Investigate suspected fraud or unlawful activity

• Protect the safety of our clients, employees, contractors, or others

• Prevent or address security or technical issues

​

Business Transfers

If Mana Integrated Wellness is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

​

10. Information We Do Not Sell

Mana Integrated Wellness does not sell, rent, or trade your personal information for monetary compensation.

We also do not sell client wellness assessment information, coaching information, or client communications to third parties.

If our practices regarding the sale or sharing of personal information materially change, we will update this Privacy Policy and provide any notices required by applicable law.

​

11. Marketing Communications

If you voluntarily provide your email address or telephone number and consent to receive marketing communications, we may send information about:

​

• Mana Integrated Wellness services

• Wellness education

• New programs or offerings

• Business announcements

• Resources or educational materials

• Promotions or special offers

​

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the communication.

You may also contact us to request that we stop sending marketing communications.

Choosing not to receive marketing communications will not affect your ability to receive services you have already purchased.

​

12. SMS and Text Messaging

If you separately opt in to receive text messages from Mana Integrated Wellness, we may use SMS or text messaging to provide communications such as:

​

• Appointment reminders

• Scheduling information

• Service-related updates

• Responses to your inquiries

• Administrative communications

• Other messages for which you have provided appropriate consent

​

Message frequency may vary.

Consent to receive marketing text messages is not required to purchase services.

You may opt out of SMS communications at any time by replying STOP to a text message. You may request assistance by replying HELP.

Message and data rates may apply depending on your mobile carrier and service plan.

Opting out of certain text messages may affect our ability to communicate with you through SMS, but it will not automatically cancel services or appointments.

​

13. Social Media

Mana Integrated Wellness may maintain social media accounts or profiles.

If you interact with us through social media, the information you provide may be visible to the applicable social media platform and may be governed by that platform's privacy policy.

​

We encourage you not to post private, sensitive, or confidential personal or health information in public comments, direct messages, or other public social media areas.

Mana Integrated Wellness will not publicly identify you as a client or share your private client information without your permission, except when disclosure is required or permitted by law.

​

14. Third-Party Websites and Services

Our website may contain links to websites, platforms, resources, or services operated by third parties.

Examples may include:

​

• Payment platforms

• Scheduling platforms

• Video conferencing platforms

• Educational resources

• Social media websites

• Professional or community resources

​

We do not control third-party websites and are not responsible for their privacy practices, security, content, or policies.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

​

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

​

• Providing services

• Maintaining client and business records

• Processing payments

• Responding to inquiries

• Resolving disputes

• Preventing fraud or misuse

• Meeting accounting, tax, legal, or regulatory requirements

• Enforcing agreements

​

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, destroy, or anonymize it, subject to applicable legal and business record keeping requirements.

​

16. Security of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure.

 

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

You are also responsible for taking reasonable precautions to protect your own information, including maintaining the security of your email accounts, devices, passwords, and login credentials.

​

17. Health and Wellness Information

Mana Integrated Wellness may receive information that relates to your wellness, lifestyle, goals, or general health as part of the services you voluntarily request.

​

Our wellness coaching services are not medical care or mental health treatment.

Unless otherwise required by law, Mana Integrated Wellness does not represent that it is a HIPAA-covered healthcare provider solely because wellness-related information may be collected during coaching.

​

If you are receiving medical or mental health treatment from another provider, you should continue working with that provider regarding diagnosis, treatment, medication, or other clinical concerns.

If you experience a medical or mental health emergency, contact appropriate emergency services or a qualified healthcare professional rather than relying on Mana Integrated Wellness.

​

18. Children's Privacy

Mana Integrated Wellness services are currently intended for individuals 18 years of age or older, unless a specific service states otherwise and appropriate arrangements are made.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child under 13 has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to delete the information.

​

19. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

​

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected and used

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Opt out of certain text communications

• Request information about certain disclosures of personal information

​

Some requests may be subject to applicable legal exceptions or verification requirements.

To exercise a privacy request, please contact Mana Integrated Wellness using the contact information provided below.

​

20. California and Other State Privacy Rights

Certain states provide residents with additional privacy rights.

If you are a resident of a state with applicable consumer privacy legislation, you may have additional rights concerning your personal information, depending on whether the law applies to Mana Integrated Wellness and your particular circumstances.

Mana Integrated Wellness does not sell personal information for monetary compensation.

Where applicable, we will honor legally required requests concerning access, correction, deletion, portability, or other privacy rights.

We may request information reasonably necessary to verify your identity before completing certain privacy requests.

We will not discriminate against you for exercising privacy rights that are provided to you by applicable law.

​

21. Do Not Track

Some web browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.

You may use your browser's privacy and cookie settings to control certain forms of online tracking.

​

22. International Visitors

Mana Integrated Wellness is based in the United States.

If you access our website or services from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.

By voluntarily providing information to us, you understand that your information may be processed in the United States, subject to applicable privacy laws and protections.

​

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If a change is material, we may provide additional notice when required or appropriate.

We encourage you to review this Privacy Policy periodically.

​

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Mana Integrated Wellness handles your information, please contact us through the contact information provided on our website.

​